# Notifications and emails

URL: https://getflowing.ai/docs/account/notifications

Where GetFlowing tells you what happened, in the dashboard's Inbox and by email, and which emails you can expect and why.

## In the dashboard

The **Inbox** has three pages:

- **Approvals**: what is waiting for a decision. See [Approvals](https://getflowing.ai/docs/deploy/approvals).
- **Incidents**: what is broken, or was. See [Monitoring and incidents](https://getflowing.ai/docs/operate/monitoring-and-incidents).
- **Notifications**: everything the agent and your team did recently, newest first.

A reply from the GetFlowing team shows as a badge on **Help**.

Incidents appear in the Inbox, not by email. To send them to your own systems, use [webhooks](https://getflowing.ai/docs/integrations/webhooks).

## Emails you can get

| About | Emails |
| --- | --- |
| Your account | Confirming your email address, resetting your password, and an invitation to a workspace |
| The agent | A run needs your decision, which you can turn off under [Your account](https://getflowing.ai/docs/account/your-account#email-settings) |
| Approvals through an assistant | An approval is waiting for you, and a notice to owners and admins each time something is approved through an assistant |
| Databases | A database was restored, or moved into an app |
| The free deploy | The day before your free app is removed |
| Billing | Your plan started or changed, credits were added, a plan change is coming, a cancellation, a duplicate subscription we cancelled, a payment that did not go through, and your workspace going over its plan's limits |
| An unpaid plan | Before apps are stopped, when they are stopped, and before stopped apps are deleted |

Billing emails mostly go to the workspace's owner. A purchase confirmation goes to the person who bought.