# Failure messages

URL: https://getflowing.ai/docs/reference/failure-messages

The messages GetFlowing shows most often when a build or deploy fails or is refused, word for word, with the page that says what to do.

These are the messages you are most likely to see, word for word as GetFlowing shows them. The numbers in them are examples; yours show your plan's numbers.

## The build failed

See [Failed builds](https://getflowing.ai/docs/troubleshooting/failed-builds).

> We couldn't build your app from its code. Make sure it builds locally, then try again.

> The build took too long and timed out. Please try deploying again.

> This app can't be packaged yet: there is no Dockerfile where the build looks, and GetFlowing could not write one for it. Add a Dockerfile, or ask the agent to add one on a plan with the agent, then deploy again.

> There is no Dockerfile at `Dockerfile` in the code this deploy would build. If the app is waiting in a pull request, merge it first; otherwise add a Dockerfile that builds the app and starts it listening on the port in PORT (8080), or ask the agent to add one on a plan with the agent, then deploy again.

> This app's code isn't ready to build yet. Ask the agent to set up the app, then deploy again.

> A download your build needs was turned away because it was rate limited. This is usually temporary and isn't something you need to change in your app. Please try deploying again in a few minutes, and contact support if it keeps happening.

> Your app's base image couldn't be downloaded because the download was rate limited, so the build didn't run. This is usually temporary and isn't something you need to change in your app. Please try deploying again in a few minutes, and contact support if it keeps happening.

## The app does not run

See [The app does not run](https://getflowing.ai/docs/troubleshooting/app-not-running).

> Your app was built and deployed, but it isn't running correctly yet. The agent can look at this for you.

## It is on our side

See [Troubleshooting](https://getflowing.ai/docs/troubleshooting#it-is-on-our-side).

> We couldn't build your app, and it's a problem on our side rather than in your code. Our team has been notified, so please try again shortly.

> We hit a permissions problem while setting up your app. Our team has been notified.

> Something went wrong setting up your app's cloud resources. We stopped safely and our team has been notified.

> Your cloud build capacity is still being set up. On a new account this can take up to a day, so please try deploying again later.

> Something went wrong while deploying your app, and we stopped safely so nothing was left half-built. Please try again shortly. If it keeps happening, our team will look into it.

## The deploy was refused

See [Refused deploys](https://getflowing.ai/docs/troubleshooting/blocked-deploys).

> You've used your 300 monthly deployments.

> You've used your 500 monthly build minutes.

> Your Starter plan allows 1 app.

> Your Starter plan allows 1 running app. Remove one or upgrade before deploying another.

> Your workspace is over the limits of your Starter plan, so new builds and agent work are paused. Take an app offline, add capacity, or move to a bigger plan from Billing.

> You've reached your 20 monthly agent tasks.

> You've used your AI credits for this month. Add capacity from Billing, or upgrade, to keep the agent working.

> Your subscription is past_due; expensive actions are paused until it's active.

> Your free app has had its 10 deploys and imports for today. Try again tomorrow, or keep it live from Billing.

> Your free app’s days are over. Keep it live from Billing to deploy it again.

> 2 security findings meet the workspace blocking threshold. Review them on the app's Health tab.

> Security review is pending for this exact release. Open the app's Health tab to follow the scan, then retry deployment.