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Terms of Service

Last updated 5 November 2026

1. About us and these terms

1.1 GetFlowing is a service run by GETFLOWING LTD, a company registered in England and Wales with company number 17383970.

1.2 You can contact us at support@getflowing.ai or through the help option in the dashboard.

1.3 These terms, together with the documents listed below, are the contract between you and us for the GetFlowing platform:

  • the Refund and Cancellation Policy at getflowing.ai/refunds, which forms part of these terms;
  • the Acceptable Use Policy in clause 14;
  • the plan and price details on our pricing page at getflowing.ai/pricing and in your dashboard;
  • for business customers, the Data Processing Addendum, which we provide on request.

Our Privacy Notice at getflowing.ai/privacy explains how we use personal data. It is not part of this contract, but you should read it.

1.4 If these terms and another document disagree, these terms win, except that a signed order form or written agreement with a business customer wins where it says it does.

2. Who these terms are for: consumers and business customers

2.1 You are a consumer if you are an individual using GetFlowing wholly or mainly for purposes outside your trade, business, craft or profession. You are a business customer if you use GetFlowing for a business, including as a sole trader, or on behalf of a company or other organisation.

2.2 We will ask at checkout whether you are buying for a business. Your answer helps us apply the right terms, but the law decides who is a consumer. If you are a consumer, you have that status whatever box you tick.

2.3 If you are a consumer: You have legal rights that these terms cannot take away. These include your rights under the Consumer Rights Act 2015 and your right to cancel under the Consumer Contracts (Information, Cancellation and Additional Charges) Regulations 2013. Nothing in these terms affects them. Citizens Advice (England and Wales), Advice Direct Scotland and Consumerline (Northern Ireland) can tell you more.

2.4 If you are a business customer: If you accept these terms for an organisation, you confirm that you have authority to bind it. "You" then means that organisation.

3. Your account and workspace

3.1 You must be at least 18 to create an account.

3.2 Give us accurate details and keep them up to date. Keep your password, passkeys and API tokens secure. Tell us at once at support@getflowing.ai if you think someone has used your account without permission.

3.3 A workspace belongs to the person or organisation that pays for it. The workspace owner controls billing and membership. Owners and admins can invite team members on plans that allow them. You are responsible for what your team members do in your workspace.

3.4 When we offer free trials, each person can have one. Do not create extra accounts or workspaces to get more trials, credits or limits than you are entitled to.

4. The service

4.1 GetFlowing is an AI software-building platform. Its AI agent plans, writes, changes and fixes code for your apps; the platform builds, previews and deploys those apps to hosting on our cloud infrastructure or to a cloud account you connect. What each plan includes is shown on our pricing page and in your dashboard.

4.2 We will provide the service with reasonable care and skill, and as described to you at the time you buy.

4.3 We keep improving GetFlowing. We may change features, add new ones or retire old ones. If a change would significantly reduce what your paid plan includes, we will tell you at least 30 days in advance, and you may cancel and get a refund for any period you have paid for but not received.

4.4 Features marked as beta, preview or experimental may change or stop at short notice and may not work as reliably as the rest of the service.

4.5 We aim to keep the service available, but we do not promise it will be uninterrupted. We may need to pause parts of it for maintenance, security or reasons outside our control. If you are a business customer: Any service level commitment applies only if it is in a separate written agreement.

5. Plans, prices and payment

5.1 Plans. Our self-serve plans and their monthly prices at the date of this draft are:

PlanMonthly priceNotes
Deploy£19Hosting and deployment without the AI agent. Not on sale yet.
Starter£99Includes a monthly AI credit allowance.
Pro£249Includes a monthly AI credit allowance.
Business£499Includes a monthly AI credit allowance and team members.
Scale£999Includes a monthly AI credit allowance and team members.
EnterpriseBy agreementPriced and agreed in writing.

The pricing page and your dashboard show the current prices, allowances and limits. The price that applies to you is the one shown when you buy, or as changed under clause 5.7.

5.2 VAT. If you are a consumer: Prices shown to you include any VAT you pay. If you are a business customer: Prices are shown excluding VAT, which we add where it applies. Business customers outside the UK are not charged UK VAT and account for any tax due in their own country.

5.3 Currency. We charge in pounds sterling (GBP), US dollars (USD) or euros (EUR). We choose one from the country you sign up from: GBP in the UK, EUR in the eurozone and USD elsewhere. You can change it in Billing until you first subscribe. After that it stays the same while you stay subscribed.

5.4 Billing in advance and auto-renewal. Paid plans are monthly subscriptions. We bill each month in advance, on the same day of the month as your plan started. Your subscription renews automatically each month until you or we end it. Recurring add-ons are billed with your plan.

5.5 How you pay. Payments are processed by Stripe, our payment provider. We do not see or store your full card number. By subscribing, you authorise us (through Stripe) to charge your payment method for each renewal, for upgrades and add-ons you choose, and for credit packs you buy.

5.6 Invoices. Invoices and receipts are available in your dashboard and from the billing portal.

5.7 Price changes. We may change our prices. We will give you at least 30 days' notice by email before a new price applies to your next renewal. If you do not want to pay the new price, you can cancel before it applies, and you will not be charged it.

5.8 Professional services. Some one-off services (such as onboarding an existing app) are quoted and invoiced separately. The quote describes what we will do and the price. You can cancel a request without charge until you have paid its invoice. If you are a consumer: Your 14-day right to cancel applies to these services too (see the Refund and Cancellation Policy).

6. Free trial

6.1 There is no free trial. A new workspace starts by choosing a paid plan.

6.2 If we offer free trials later, we will say so on the pricing page. A trial is free, and it never turns into a paid plan automatically. We will email you before it ends. When it ends, the agent pauses new work until you choose a paid plan, and if you do not choose one, your apps are treated as unpaid under clause 12.

7. Changing your plan and add-ons

7.1 Upgrades take effect as soon as the payment for them succeeds. We show you what the upgrade will cost before you confirm. You pay a prorated amount now for the rest of the current month, and the new price from your next renewal. If the payment does not go through, your plan stays as it was.

7.2 Downgrades take effect at the end of your current monthly period. You keep your current plan's features, limits and monthly AI allowance until then, and your renewal is charged at the lower plan's price. There is no refund or credit for the rest of the current period. We email you 7 days before the downgrade takes effect (unless you chose it within those 7 days), and until then you can keep your current plan from the Billing page.

7.3 When you choose a downgrade, your usage must fit the new plan (for example, the number of running apps and team members). We will tell you what needs to change. If your usage grows past the new plan's limits before the downgrade takes effect, new builds and agent work pause from that date until it fits again; nothing is taken offline or deleted because of it.

7.4 Add-ons (such as an extra managed app or extra agent work units) are monthly. Adding one is charged at once for the rest of the month, and then with each renewal. Removing one takes effect straight away, and the unused part of the month is credited against your next invoice.

7.5 Duplicate subscriptions. If a workspace ends up with two paid subscriptions by mistake, we cancel the second one and refund its payment, and we tell you.

8. AI credits

8.1 What credits are. The AI agent and chat use AI credits. Each piece of AI work uses credits according to the AI model used and the amount of work (measured by the model's input and output). Your dashboard shows the credits each piece of work used, and our current rates are available on request. As a guide, one credit covers about one US cent of AI model usage at the model provider's list price. We round each use up to the nearest thousandth of a credit.

8.2 Two kinds of credit.

  • Monthly allowance. Plans with the AI agent include a monthly credit allowance. It is renewed at the start of each calendar month (UTC). Unused allowance does not roll over to the next month and has no cash value.
  • Purchased credits. You can buy one-off credit packs at any time. At the date of this draft they are 1,000 credits for £16, 5,000 credits for £70 and 20,000 credits for £249. Purchased credits do not expire while your account and workspace stay open.

8.3 Order of use. We use your monthly allowance first. Purchased credits are used only once the monthly allowance for that month has run out.

8.4 Running work. We check your balance before work starts. If work that has already started uses more credits than you had left, we let it finish rather than lose it. Your purchased balance may then go slightly below zero, and we take the difference from the next credits you have.

8.5 Where credits can be used. Credits can be used only for features your current plan includes. Some features (for example the agent building and changing apps) need an active paid plan that includes the agent. If your plan does not include the agent, or you have no active plan, your purchased credits stay on your account for when you have one.

8.6 Credits are not money. Credits are a prepayment for using GetFlowing. They are not electronic money, cannot be exchanged for cash (except by a refund under the Refund and Cancellation Policy), and cannot be transferred to another workspace or person.

8.7 Free credits. Credits we give you free (for example as a goodwill gesture or promotion) are not refundable. They may have an expiry date, which we will tell you when we give them.

8.8 When your workspace is deleted or your account closes. See the Refund and Cancellation Policy, section 10.

9. Usage limits and fair use

9.1 Each plan has limits, such as the number of apps, running apps, team members, agent work units, build minutes, deployments and an estimated monthly infrastructure budget. They are shown on the pricing page and in your dashboard.

9.2 We warn you as you approach a limit. When you reach it, the work that needs more capacity stops until the next month, until you buy an add-on or credits, or until you upgrade. We do not charge you automatically for going over a limit.

9.3 For long-running AI work, the agent may pause and ask a workspace owner or admin to confirm before it spends more credits.

9.4 We may limit or slow use that is far outside normal use of your plan and is harming the service for others, or that breaks clause 14. Where we reasonably can, we will contact you first and give you a chance to change how you use the service.

10. Cancelling your plan

10.1 You can cancel at any time from Billing → Manage billing in your dashboard, or by emailing support@getflowing.ai.

10.2 Cancellation takes effect at the end of your current monthly period. You keep your plan until then and will not be charged again. Except as set out in the Refund and Cancellation Policy, there is no refund for the rest of the period.

10.3 If you are a consumer: You also have a legal right to cancel within 14 days of buying. The Refund and Cancellation Policy explains how it works and what you may have to pay.

10.4 After your plan ends:

  • the agent stops new work, and your monthly allowance ends;
  • your purchased credits stay on your account;
  • apps we host for you keep running for 14 days after the plan ends, and are then stopped, not deleted (clause 12 explains how);
  • your code, data and settings are kept for 90 days after your apps are stopped, so you can come back, and are then deleted (clause 12.7).

10.5 You can delete your workspace at any time from workspace settings. Deleting is immediate and cannot be undone. It ends any subscription straight away, removes your apps hosted with us and their data, and removes your unused purchased credits without a refund (see the Refund and Cancellation Policy, section 10). Before you confirm, we show you how many purchased credits you would lose. Export anything you want to keep first.

11. Your 14-day right to cancel (consumers)

11.1 If you are a consumer, you can cancel a subscription, an add-on, a professional service or a credit pack within 14 days of the day you bought it, without giving a reason, subject to the rules below. The Refund and Cancellation Policy has the full details, a model cancellation form, and how refunds are worked out.

11.2 Subscriptions and services. If you asked us to start your plan straight away, and you then cancel within the 14 days, you pay for the days of the service you received up to when you told us you were cancelling, at the monthly price divided by the days in that month. We refund the rest.

11.3 Credit packs. Credits are digital content supplied online. When you buy a pack, we ask you to agree that we add the credits straight away and to acknowledge that you then lose your right to cancel that purchase. We confirm this to you by email. If you gave that agreement and acknowledgement, and we have added the credits, you can no longer cancel that pack under the 14-day right. If you did not, you keep the right to cancel.

11.4 Cancelling under this clause does not affect your other rights, for example if the service is faulty.

12. Failed payments and non-payment

12.1 If a payment fails, we (through Stripe) will try again over the following days, and we will email the workspace owner each time, saying when the next attempt will be and what happens if payment is not made. Please update your payment method in Billing.

12.2 While a payment is overdue, the agent pauses new work.

12.3 If your workspace remains unpaid (a failed renewal not put right, a cancelled plan, or a trial that ended without a plan), then 14 days after it stopped paying:

  • apps we host for you on our cloud infrastructure are stopped. We stop them; we do not delete them. Their databases, data, settings and web addresses are kept;
  • for an overdue subscription, the plan's monthly AI credit allowance is held. You can still use credits you bought.

12.4 We will warn the workspace owner by email 3 days and again 1 day before apps are stopped. We will not stop an app for the first time unless that last warning was sent at least a day before.

12.5 As soon as you pay (or start a plan), we start your apps again and lift the hold on your allowance.

12.6 Apps that run in a cloud account you own (for example your own AWS or Google Cloud account) are paid for by you to that provider. We do not stop them for non-payment of GetFlowing fees, but we may stop deploying to them.

12.7 If your workspace stays unpaid, 90 days after your apps were stopped we delete them, their databases and data, and any repository we hold for you in GetFlowing's GitHub organisation (clause 15.5). We email the workspace owner 30 days, 7 days and 1 day before, saying how to keep them: pay, or ask us for your code. Apps in a cloud account you own are not affected. We keep only the records described in clause 20 and those the law requires. At the same time we may end this contract; the 30 days' notice is your time to export under clause 21.5.

12.8 If you are a business customer: We may charge interest on overdue sums under the Late Payment of Commercial Debts (Interest) Act 1998.

13. Payment disputes and chargebacks

13.1 If you think a charge is wrong, please contact us first at support@getflowing.ai. We can usually sort it out quickly, and a refund from us is faster than a card dispute. This is a request, not a condition: you can always use your rights with your card provider or bank.

13.2 If you dispute a payment for a credit pack with your card provider, we hold back that pack's credits while the dispute is open. If the dispute is decided in our favour, we give the credits back. If it is decided in your favour, you get your money back and the credits are removed.

13.3 To answer a dispute, we may send your card provider (through Stripe) records about the payment and your account. These can include: the order and invoice; your acceptance of these terms and any consent you gave at checkout; the IP address and device or browser details used for the purchase; your sign-in history; and records showing the service or credits were used. Our Privacy Notice explains this use of your data.

13.4 We will not charge you a fee or close your account because you used a chargeback lawfully. If we reasonably suspect a payment was fraudulent (for example, that a card was used without its owner's permission), we may suspend your workspace while the dispute is open, to protect you and us. If we do, we will tell you why and how to contact us, and we will lift the suspension if the suspicion is cleared.

14. Acceptable use

14.1 You must not use GetFlowing, or build or host anything with it, that:

  • breaks the law, or helps anyone else to break it;
  • infringes anyone's intellectual property, privacy or other rights;
  • contains or spreads malware, or is designed to damage, disable or gain unauthorised access to any system, account or data;
  • is used for phishing, fraud, scams, spam or deceptive impersonation;
  • contains child sexual abuse material, or content that promotes terrorism or serious harm;
  • mines cryptocurrency, or uses our resources mainly for something other than building and running your apps;
  • attacks, overloads, probes or scans our systems or anyone else's without permission;
  • gets around our limits, security, billing or trial rules, or resells access to GetFlowing without our written agreement;
  • breaks the usage policies of the AI model providers we use (listed in clause 17), or is used to build a competing AI model from their output;
  • breaks UK sanctions or export control law.

14.2 You must not copy, reverse engineer or decompile the GetFlowing platform itself, except as the law allows (for example under sections 50A to 50C and 296A of the Copyright, Designs and Patents Act 1988).

14.3 You are responsible for the apps you build and host with GetFlowing, for what they do, and for complying with the laws that apply to them and their users.

15. Your content and the code we generate

15.1 Your content means what you or your team give us (instructions, files, code, data, design material and other content) and what your apps store.

15.2 You own your content. You give us a non-exclusive licence to use, copy, store, change and transmit it only as needed to provide and support GetFlowing for you, keep it secure, and meet our legal obligations. This licence ends when your content is deleted, except for copies we must keep by law or under clause 20.

15.3 Code and other output we generate for you. As between you and us, you own the code, text and other output the agent creates for your workspace. To the extent we have any rights in that output, we assign them to you when it is created. We keep ownership of the GetFlowing platform, our templates, tools and know-how; where any of them become part of your app, you have a free, non-exclusive, permanent licence to use them as part of that app.

15.4 What we cannot promise about output. UK law on who owns AI-generated material is unsettled. We do not promise that output is protected by copyright, or that it is unique (the agent may produce similar output for others). Output may include open-source components, which come under their own licences; you must follow them.

15.5 Where your code is stored. Your code is kept either in a GitHub account you connect, or in a repository we create for your app in GetFlowing's GitHub organisation. In the second case we hold the repository for you. On request, at no charge, we will either transfer it to a GitHub account you name (you accept the transfer in GitHub) or give you a download of the repository with its full history, within 10 working days. We offer this before you delete your workspace and in the emails we send before deleting stopped apps (clause 12.7), and we hold the repository until then.

15.6 We do not use your content to train AI models, and we send it only to AI model providers whose terms do not allow them to use it to train theirs.

15.7 Your apps' data. If your app stores personal data about other people, you decide what is collected and why. If you are a business customer: For that data we act as your processor under the Data Processing Addendum, which we provide on request.

16. AI output

16.1 The agent uses AI models. AI output can be wrong, incomplete, insecure or unsuitable, even when it looks right. The platform includes safeguards, such as review steps and, on plans that have it, your approval before a release goes to production. They reduce the risk; they do not remove it.

16.2 You should review and test what the agent produces before you rely on it or release it to users, particularly for security, payments, personal data and anything safety-critical.

16.3 Output is not legal, financial, medical or other professional advice.

16.4 Credits are used up by AI work whether or not the result is what you wanted. If the result was poor because of our failure to use reasonable care and skill, contact us, and the Refund and Cancellation Policy (section 5) applies.

16.5 If you are a consumer: This clause explains how the service works. It does not limit your rights under the Consumer Rights Act 2015.

17. Third-party services

17.1 GetFlowing works with services run by other companies, including:

  • GitHub, for storing code;
  • cloud providers, including Amazon Web Services (which hosts our platform and the apps we run for you) and, if you connect them, your own cloud accounts (for example AWS or Google Cloud);
  • AI model providers, currently OpenAI, Anthropic and Alibaba Cloud (Qwen);
  • Stripe, for payments, and Resend, for email.

17.2 When you connect your own account with a third party (for example GitHub or a cloud provider), your use of that account is under their terms, and you pay them for what you use there.

17.3 We choose and manage the providers we use to run GetFlowing and are responsible for the service we provide to you. We are not responsible for services you choose to connect yourself, or for changes those providers make that are outside our control, though we will tell you if a change affects your apps and do what we reasonably can.

17.4 We will give you our current list of sub-processors on request.

18. Privacy

18.1 Our Privacy Notice at getflowing.ai/privacy explains what personal data we collect, why, our lawful bases, who we share it with, how long we keep it, and your rights.

19. Security and confidentiality

19.1 We use reasonable technical and organisational measures to protect your content.

19.2 We keep your content confidential and only let our staff and providers see it where needed to run, support or secure the service, or where the law requires.

19.3 Store secrets (such as API keys) only in the places the platform provides for them, not in your code.

20. Records we keep about payments

20.1 We keep a minimal record of each payment so that we can answer payment disputes and chargebacks, including ones raised after you have deleted your workspace. It contains: who made the purchase and their email address at the time; the IP address, browser and signed-in session it was made from; what was bought and for how much; the payment, invoice and subscription references; the box you ticked at checkout, with its words and when you ticked it; and, for a deleted workspace, a summary of the year before deletion limited to the owner and the people who bought: their sign-ins (when, IP address, browser), AI credit use and deployments per day, and the billing history. It also includes any dispute about the payment and the evidence we sent in answer.

20.2 We keep this record for 18 months after your workspace is deleted, and then delete it. We do this because we have a legitimate interest in answering disputes (UK GDPR Article 6(1)(f)), and because it is needed to establish, exercise or defend legal claims (Article 17(3)(e)). Our Privacy Notice explains this, including your right to object.

20.3 Separately, the law requires us to keep accounting and tax records (such as invoices) for longer. Those are kept under the Privacy Notice's retention section.

21. Suspension and ending this contract

21.1 You can end this contract at any time by cancelling your plan (clause 10) and deleting your workspace, or by asking us to.

21.2 We may suspend all or part of your workspace, with notice where we reasonably can, if:

  • you seriously break these terms, including clause 14;
  • we reasonably suspect fraud or misuse (see clause 13.4 for payment disputes);
  • your workspace is unpaid (clause 12, which sets out the notice we give);
  • we must do so to comply with the law, or to protect the security of GetFlowing, other customers or the public.

We will keep any suspension in proportion to the reason for it and lift it when that reason is resolved.

21.3 We may end this contract:

  • by giving you at least 30 days' notice for any reason (for example, if we stop offering the service). We will refund any period you have paid for but not received, and your unused purchased credits;
  • straight away by notice if you seriously break these terms and either the breach cannot be put right or you do not put it right within 14 days of our asking.

21.4 If you are a consumer: If we end the contract because you broke these terms, we will refund any amount you have paid in advance for a period you will not receive, and your unused purchased credits, less any reasonable compensation we are owed because of the breach.

21.5 What happens when the contract ends. Your access ends. Apps we host for you stop. Unless the contract ended because of a serious breach or a legal requirement, we will give you at least 30 days after it ends to export your code and data, and then delete them, except for records we keep under clause 20 or by law.

21.6 Clauses that by their nature should continue (for example clauses 15, 20, 22 to 24, 27 and 28) continue after the contract ends.

22. Our responsibility to consumers

22.1 If we break these terms or fail to use reasonable care and skill, we are responsible for loss or damage you suffer that is a foreseeable result of that. Loss or damage is foreseeable if it was obvious it would happen, or if we both knew it might happen when the contract was made.

22.2 We do not exclude or limit our liability where it would be unlawful to do so. This includes liability for:

  • death or personal injury caused by our negligence (Consumer Rights Act 2015, section 65);
  • fraud or fraudulent misrepresentation;
  • breach of your rights about services, including reasonable care and skill and information we gave you (Consumer Rights Act 2015, sections 49 to 52 and 57);
  • breach of your rights about digital content, including that it is of satisfactory quality, fit for purpose and as described (sections 34 to 36 and 47);
  • damage to your device or other digital content caused by digital content we supply, where we did not use reasonable care and skill (section 46).

22.3 We supply GetFlowing to consumers for private use. If you use it for a business, we are not responsible to you for loss of profit, loss of business, business interruption or loss of business opportunity.

22.4 Nothing in these terms stops you getting back the price you paid where the law gives you that right.

23. Our liability to business customers

23.1 Nothing in these terms limits or excludes liability for death or personal injury caused by negligence, for fraud or fraudulent misrepresentation, or for anything else that cannot be limited or excluded by law (including under section 2(1) of the Unfair Contract Terms Act 1977).

23.2 Subject to clause 23.1, we are not liable for:

  • loss of profit, revenue, business, contracts, goodwill or anticipated savings;
  • loss or corruption of data, except our cost of restoring it from our most recent backup where the loss was caused by our breach;
  • any indirect or consequential loss;
  • loss caused by your apps, by code you deploy without reviewing it as clause 16.2 recommends, or by services you connect yourself.

23.3 Subject to clause 23.1, our total liability to you in any 12-month period arising out of or in connection with this contract, whether in contract, tort (including negligence) or otherwise, is limited to the greater of £100 and the fees you paid us in the 12 months before the event giving rise to the claim.

23.4 We provide the service with reasonable care and skill. Except as these terms expressly say, all other terms implied by law are excluded to the extent the law allows.

23.5 These limits are part of the price. We have set them so that they are reasonable under the Unfair Contract Terms Act 1977.

24. Your responsibility to us (business customers)

24.1 You will compensate us for reasonable losses, costs and claims from third parties that arise because your content or your apps infringe someone's rights or break the law, or because you break clause 14. We will tell you promptly about any such claim and let you take part in handling it.

25. Events outside our control

25.1 We are not responsible for delay or failure caused by events outside our reasonable control (such as a major outage at a cloud or AI provider, internet failures, or industrial action). We will tell you, do what we reasonably can to limit the effect, and restart as soon as we can. If such an event stops the service for more than 30 days, either of us may end the contract, and we will refund any period you paid for but did not receive.

26. Changes to these terms

26.1 We may change these terms to reflect changes in the law, in our service (for example new features or plans), in our providers, or in how we run our business, or to make them clearer.

26.2 We will email you at least 30 days before a change that matters to you takes effect, and say what is changing. We may make smaller changes that do not disadvantage you (such as fixing typos or clarifying wording) without notice.

26.3 If you do not agree to a change, you can cancel before it takes effect. If you are a consumer: If a change is to your disadvantage, you can end the contract and we will refund any period you have paid for but not received, and your unused purchased credits.

26.4 If you are a business customer: If you keep using GetFlowing after a change takes effect, you accept the changed terms.

27. Complaints and disputes

27.1 If you have a complaint, email support@getflowing.ai with "Complaint" in the subject. We will acknowledge it within 2 working days and aim to give you a full answer within 14 days.

27.2 If you are a consumer: If we cannot resolve your complaint, we will tell you in writing the name and website of an approved alternative dispute resolution provider, and whether we agree to use it. You can also go to court.

28. Governing law and courts

28.1 These terms are governed by the law of England and Wales.

28.2 If you are a consumer: You can bring legal proceedings in the courts of England and Wales. If you live in Scotland, you can also bring them in Scotland. If you live in Northern Ireland, you can also bring them in Northern Ireland. The mandatory consumer protection law of the part of the UK where you live still protects you.

28.3 If you are a business customer: The courts of England and Wales have exclusive jurisdiction.

29. General

29.1 Transfer. We may transfer this contract to another organisation that takes over our business or the GetFlowing service. We will tell you, and your rights will not be reduced. You may not transfer it without our written agreement.

29.2 Notices. We will send notices to the email address of your workspace owner. You can send notices to support@getflowing.ai.

29.3 Third parties. Nobody else has any right to enforce these terms under the Contracts (Rights of Third Parties) Act 1999.

29.4 Severance. If a court decides part of these terms cannot be enforced, the rest stays in force.

29.5 Delay. If we do not enforce a right straight away, we can still enforce it later.

29.6 Whole agreement (business customers). These terms (with any signed order form) are the whole agreement between us about GetFlowing. You have not relied on any statement that is not in them. This does not limit liability for fraud.

29.7 Language. These terms are in English, and we will communicate with you in English.