Billing
Change your GetFlowing plan, cancel it, and what happens to your apps if a plan stops being paid.
Your plan, add-ons, AI capacity and invoices are under Usage & billing.
Currency and VAT
Prices are per month in US dollars, plus VAT where it applies, billed monthly. In the UK you pay in pounds, and in the euro area in euros.
Changing your plan
Choose Change plan under Usage & billing.
- Moving up starts at once, with an amount due that day, and your renewal date stays the same.
- Moving down takes effect at your next renewal, and you keep your current plan and its limits until then. Your workspace must fit the new plan first: GetFlowing shows what is over, such as running apps or team members. An app you take offline to fit goes offline straight away. Before you confirm, GetFlowing shows what taking it offline removes and what it keeps, so export anything you need first.
- Moving to Deploy means the agent stops building and changing your apps. Credits you bought stay on your account.
Cancelling
To cancel, open Usage & billing, then Manage billing. Your plan runs to the end of the period you paid for.
Within 14 days of your first plan, you can choose Cancel and refund on Usage & billing instead. Your plan ends at once, and you get back what you did not use. See the Refund and Cancellation Policy.
Once a cancelled plan ends, your apps are treated as below.
If a plan stops being paid
- From the first payment that does not go through, deploys, builds, rollbacks and agent work pause until the plan is paid. Live apps keep running.
- Your apps keep running for 14 days. GetFlowing emails you 3 days and 1 day before they are stopped.
- Stopped apps are not deleted. Their data, settings and addresses are kept, and paying starts them again.
- Apps that stay stopped are deleted 90 days after they were stopped, with their databases and any code GetFlowing holds for you. GetFlowing emails you 30 days, 7 days and 1 day before.
To update your payment details, open Usage & billing, then Manage billing.
Plans, credits and limits
What each GetFlowing plan includes, and how agent work units, AI credits, build minutes, deployments and add-ons are counted.
Your team
Invite people to your GetFlowing workspace, what each role can do, and keeping your account secure with passkeys and two-factor authentication.